Shipping Policy
Shipping Policy
Effective Date: May 26, 2026
Thank you for shopping with C & J Marketing. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received and verified.
Orders are not processed or shipped on:
- Weekends
- Major holidays
During high-volume periods, processing times may be slightly delayed.
Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on the shipping method selected and destination.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (if available)
Delivery times are estimates and are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
C & J Marketing is not responsible for packages shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately before the order ships.
Lost, Delayed, or Stolen Packages
Once an order has been transferred to the shipping carrier, delivery issues may be outside of our control.
We are not responsible for:
- Carrier delays
- Lost packages marked as delivered
- Stolen packages after delivery
However, we will do our best to assist customers in resolving shipping issues with the carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Please provide:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review the issue and work toward a resolution as quickly as possible.
Shipping Restrictions
We currently ship within the United States unless otherwise stated on the website.
Some products may have shipping restrictions depending on local laws or carrier regulations.
Contact Information
If you have questions regarding shipping, please contact us:
C & J Marketing
5900 Pine Hall Road
Phone: (336) 462-7297
Email: John@cjm-llc.org